8.0 ExcellentDanelle, May 2024
LikedGreat location. Beds were really comfortable. Rooms were clean. Food the restaurant was amazing!!
DislikedIt is loud! Even with doors closed you can hear people in hallways and at pool. We had 3 different rooms and only one had a bidet! Why not all...
10.0 ExcellentConrad, May 2024
LikedOverall we are happy.
DislikedNothing
7.0 GoodDavid, Apr 2024
LikedThe pool and staff are awesome.
DislikedI didn’t get the room I paid for on booking.com, my room was not ocean front.
3.0 MediocreDaniel, Apr 2024
Likedbad Servis and very bad breakfast, need to pay for orange juice.
Dislikedthe toilet seat
1.0 PoorJessica, Apr 2024
DislikedThe hotel management rejected our reservation the day we were checking in. And from that it ruined/messed up our anticipated happy Hawaii vacation. Just imagine a long flight from Los Angeles, tired and hungry and excited to start the day at Waikiki Beach, not expecting to be transferred to a cheaper hotel. We turned down the free one-night stay they offered. However, instead, we tried to search on online internet for a front beach hotel available in Waikiki area. Luckily, we found one at Hilton Hawaiian Village. I think it was a bless in disguise when our supposedly stay in Alohilani Hotel was canceled by the management, because it turned out, we found an island paradise at the Hilton Hawaiian Village. We extend our appreciation to the Alohilani staff for assistance they could offer that was not at their fault but the computer system.
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