10.0 ExcellentLen, May 2024
LikedThe level of customer service given by the front desk personnel staff.
DislikedAside from there not being any breakfast within the hotel, I enjoyed everything the hotel had to offer but I believe it was mentioned it was due to thing being remodeled is the reason why there wasn’t any breakfast to be served at the time.
1.0 PoorVerified Hotel Guest, May 2024
LikedLocation
DislikedHidden fees, had to pay an additional $720 at check in for ?resort fee? and $100 per night safety deposit. Woman receptionist was very sarcastic and borderline rude. Price and rating are very over rated for this hotel. This is at best a 2 star hotel.
2.0 MediocreNavy_royal, May 2024
DislikedVery cold. Noisy
7.0 GoodArman, May 2024
LikedOnly the location
DislikedEverything except the location
10.0 ExcellentSilvio, May 2024
LikedVery comfortable room, staff super super available, the position is in time square so you re in the middle of the city.
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